THECB Complaint Policy
Contact information for filling student complaints with the Texas Higher Education Coordinating Board including:
How to submit a Student Complaint: After exhausting the institution's grievance/complaint process, current, former, and prospective students may initiate a complaint with THECB by sending the required forms either by electronic mail to StudentComplaints@thecb.state.tx.us, or by mail to the Texas Higher Education Coordinating Board, Office of General Counsel, P.O. Box 12788, Austin, Texas 78711-2788. Facsimile transmissions of the forms are not accepted.
The web address for the Texas Higher Education Coordinating Board’s Student Complaints page with forms and a description of the complaint procedure:
The web address for the rules governing student complaints – Title 19 of the Texas Administrative Code, Sections 1.110-1.120: